Field Service & Fitment
DeNovo Mining Resources’ Field Service and Fitment Division plays a vital role in
customer service, offering technical back-up to their customers no matter where they are situated in the Northern Cape.
DeNovo supports all sales with technical back-up from skilled TL1 and TL2 qualified
technicians certified to install, maintain, and service all supplied systems. This division
boasts a fleet of retrofitted vehicles enabling ‘service on demand’ anywhere in the
province. Each vehicle has a fully equipped tool box canopy, bench vice, and water
tank with sufficient stock, spares and consumables to meet requirements.
Where there is demand, a ‘man on site’ can be assigned to cater specifically to the needs of any given customer.
.png)
Warranty Statement
DeNovo Mining Resources warrants that all products will be covered for manufacturing faults and all labour for 3 months.
All products supplied by DeNovo Mining Resources are supplied and provided on
the condition that we cannot be held responsible in the event that they are used
for any other purpose than that specified by the manufacturer. DeNovo Mining
Resources’ warranty, therefore, does not cover misuse, abuse, incorrect fitment
and applications.
The customer or purchaser accepts that it is their responsibility to ensure that the
product is used in accordance with the manufacturer’s instructions. The
commencement date of all warranties is the date of invoice to the purchaser,
unless otherwise agreed by DeNovo Mining Resources in writing.
DeNovo recommends that all electrical products be fitted by a qualified auto-electrician.
.png)